Finding clean public toilets in Japan
Japan has some of the cleanest, most accessible public toilets on the planet, and almost all of them are free. The trick is knowing where to look. This guide shows the most reliable places that locals use, so you never have to panic-search in a new city.
Konbini are your best friend
7-Eleven, FamilyMart and Lawson stores almost always let customers and non-customers use their toilet. They are open late, well lit, and stocked with paper. There are thousands across the country, so you are rarely more than a few minutes away.
Look for the restroom sign near the back of the store. A quick nod to the clerk is polite, but you usually do not need to ask permission.
Train and metro stations
Every JR and metro station has free toilets, usually past the ticket gates but often outside them too. Larger hubs like Shinjuku, Shibuya and Tokyo Station have multiple sets on each level.
Department stores and malls
Depachika basements and upper floors of department stores like Isetan, Takashimaya and LUMINE often have spotless restrooms, baby rooms and powder rooms. They are a great option if you want a quieter, more comfortable break.
What to expect inside
Many toilets are high-tech washlets with heated seats, bidets and music. Others are traditional squat toilets, especially in older stations and rural areas. Carry a small tissue pack just in case.
Frequently asked questions
Are public toilets in Japan free?
Yes, almost all public toilets in Japan are free, including those in train stations, parks, convenience stores and malls.
Do I need to buy something to use a konbini toilet?
No. Most konbini staff will let anyone use the restroom without buying anything, though buying a drink is a nice gesture.
